Returns & Exchanges

At Pixio, we stand by the quality of our high-performance displays and gaming gear. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a valid return.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your box, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.